Event | Live webinar

Refill realities:
How refill succeeds or stalls in low-income markets

June 2025

A practical breakdown of the key moments that shape consumer behaviour throughout the refill journey

Thursday
26  June 2025

10:00 – 11:30  CEST
11:00 – 12:30 EAT
14:00 – 15:30 BDT

Online session
1‑hour insights deep dive
30‑min interactive workshop

Plastic sachets sell convenience yet dump 855 billion pieces of waste every year. Local entrepreneurs are proving refill works: from mobile kiosks in Nairobi to loyalty schemes in Dhaka. In just 90 minutes, discover what 25 refill entrepreneurs and 500+ shoppers in Bangladesh and Kenya taught us about breaking single‑use habits – and walk away with tactics you can apply tomorrow.

Gain fresh insights

Field-tested tactics for every step of the refill customer journey – ready to use straight away.

Shape the future

Opportunity to influence the wider adoption of refill in low-income markets

Grow your network

Connect with a global network of refill entrepreneurs and insiders

Meet our refill insiders and innovators

Rolph Droste (Facilitator)

Circularity and Regeneration Lead
Bopinc

Angela Kow

Plastics Pillar Lead
Unilever / TRANSFORM Program

Dónatus Njoroge

Head of Innovations and Intellectual Property
Mount Kenya University

Catherine Mwangi

Impact Measurement Specialist
Bopinc

Luis Artavia‑Mora

Director
Global Behavioral Strategies

Asif Mahmood Abbas

Impact Manager
Bopinc

Who should attend?

Refill entrepreneurs, NGOs and funders, FMCGs & retail chains, policy-makers, and sector media. As well as anyone with an interest or experience in refill solutions.

Event FAQs

Is there a cost?

No. The event is 100% free!

Is this an in-person event?

No. This is an online event via Zoom

Will a recording be available?

Yes. Registrants receive the video and slides within 48 hours.

Can I ask questions?

Absolutely, we encourage interaction and input.

More insights

Ahead of our event, for those keen to learn more about reducing plastic pollution in low-income communities, here are some handy resources.

Five Lessons for Reducing Plastic Pollution by Establishing Sachet Recycling Loops

Scaling refill models requires industry-wide collaboration

Bopinc's circularity and regeneration work and expertise in low-income markets

Register today!

Don't miss out on this highly enaging - and free - event. Not only will we share fresh, new market insights, we'll also invite participants to share their own challenges and ideas. Ensuring that this event will be both informative and interactive. Secure your place today!

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